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Privacy Policy

Ferris Home & Garden Ltd collects only the details needed to run this store: account details, contact information, orders, delivery addresses, support messages, and cookie preferences.

We use this information to process orders, deliver products, provide customer support, prevent fraud, maintain security, and meet UK tax and consumer-law obligations.

Payment card details are handled by hosted payment providers. Ferris does not store raw card numbers.

You can ask for access, correction, deletion, restriction, or export of your personal data by contacting Ferris customer support. Some order records must be retained where UK law requires it.

We use necessary cookies for basket, account, checkout, security, and consent logging. Optional analytics or marketing cookies must not be enabled until consent is recorded.

Policy version: 2026-09-11.